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General Information 

We offer free shipping using FedEx Ground. Please allow 2-7 business days to arrive.  


    Expedited Shipping

    • If you need your rug immediately, we’ll happily expedite your order as a two-day delivery.
    • An additional charge will be incurred by the customer.
    • Contact us at to receive a price quote and to arrange expedited shipping.

    International Shipping

    • We will happily ship our rugs to our friends overseas.
    • Shipping internationally is challenging because of customs duties and taxes. If you are interested in a rug please contact us at - we will help calculate the shipping costs, which can vary based on weight, volume, and the destination.
    • Items will be shipped using FedEx or DHL. All international sales are final.
    • Please be aware that customs and duties taxes may be charged by your country upon arrival. Stitch & Loom is not responsible for paying these fees, but we can help you understand what these fees might be. All duties and taxes must be paid at time of delivery.